Thursday, 3 December, 2020

Leave a Feature Request

Complianz Privacy Suite

Support

Please check out our forum, f.a.q. or documentation for any pre-sale related questions or specific to configuring Complianz. For debugging Complianz, please read our instructions for Complianz’ Safe Mode

Recent articles

Creating the Legal Hub

Aert Hulsebos July 13, 2020

Have you seen our new Legal Hub? If not, have a look before reading this instruction

Leave a Feature Request

Aert Hulsebos December 2, 2020

Since the beginning of Complianz we have honoured a lot of feature request, but never featured

Browser Privacy Controls

Aert Hulsebos November 30, 2020

In the wizard’s first step, under security and consent, you can choose to respect browser settings

About Web Vitals

Aert Hulsebos November 26, 2020

We will discuss the core Web Vitals, which are used by Google Optimization tools like; Lighthouse

Privacy-Friendly Images from Gravatar

Aert Hulsebos November 25, 2020

WordPress core comes with a discussion functionality, as you can expect from a CMS that started

Whitelisting inline script

Aert Hulsebos November 7, 2020

Complianz uses a regular expression to find 3rd party services in inline scripts. Below we will

Upgrade to Google Analytics 4

Aert Hulsebos October 26, 2020

Update: you can now add your G-*** tracking code in Complianz and it will be handled

Complianz Safe Mode Safe Mode is available under Setttings. This is will release all scripts and deactivate the cookie blocker. This will be the first step in troubleshooting Complianz. We made it easier if you have issues on a specific webpage. Please add this parameter to your URL to enable safe mode for this specific page: ?cmplz_safe_mode=1. If this works, please try disabling an integration closely related to the issue. If you need support, you know where to find us!

Submit a ticket

Please describe your question or issue as detailed as possible. We strive to reply to all support tickets within 24 hours.

F.A.Q.

How do I Install Complianz Privacy Suite

You can install the free version in your WordPress dashboard under Plugins > Add new > and search for Complianz. If you want to install the premium version, you will need to download the .zip file from your account on Complianz.io or use the link in the purchase confirmation by e-mail.

After downloading the .zip, you can upload the file under Plugins > Add new > Upload. Here you can enter your license key and use our premium plugin. The free settings will be applied to your premium plugin and deactivated afterward automatically.

How can I style my cookie notice with CSS?

Styling your Cookie Notice is easiest when you follow our weekly CSS lessons, which will give you a quick overview of the possibilities and popular CSS properties you might want to use.

What is cookiedatabase.org?

The cookie policies in Complianz are connected to cookiedatabase.org. A community-driven initiative from Complianz and backed by the SIDN Fund to create transparency in the usage of cookies and tracking scripts. The cookies and their descriptions are carefully moderated by the community and are growing exponentially, creating the most reliable source of tracking information online.

How can I change my placeholders

You might want to replace our default placeholders. Please read this article to know precisely how to proceed. It’s nothing more than overwriting an image file!

How do I edit my legal documents?

We wrote an article on how to edit your legal documents, but in short, you can edit your documents by unsynching the policies in the settings of your page at the right-hand side of your editor.

Why can't I reach 100%?

You have reached 99%, but can’t reach 100%? Or maybe a notification is too stubborn to move. Please let us know by exporting your settings and logging a support ticket. We will help you out!

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