Please read the F.A.Q below and documentation for any pre-sale related questions or specific to configuring Complianz. For business inquiries and other questions, please use our contactform.
Since 4.6.0, both in free and premium, you will find a browser console notice if applicable: Deprecated event: The cmplz_event_all will be deprecated in the
Update: solved in 4.6.0 for both free and premium. Contact Form 7 and the native reCaptcha V3 integration with Complianz is currently not working. The
From 4.6.0 upwards new templates are available for even more flexibility. The possible templates available are: DNSMPI/USA/Canada and other opt-out banners. Accept or Deny banners
Hosting videos with a third-party service like YouTube or Vimeo is a great way to stream videos on your website, without carrying the server load
Configuring Complianz for Polylang consists of 2 things; Adding policies for a new language Make sure your cookie banner is translated. Adding policies for a
Complianz helps you to determine if your website needs a cookie banner. In this article we further explain what determines if you need a banner.
Please describe your question or issue as detailed as possible. We strive to reply to all support tickets within 24 hours.
You can install the free version in your WordPress dashboard under Plugins > Add new > and search for Complianz. If you want to install the premium version, you will need to download the .zip file from your account on Complianz.io or use the link in the purchase confirmation by e-mail.
After downloading the .zip, you can upload the file under Plugins > Add new > Upload. Here you can enter your license key and use our premium plugin. The free settings will be applied to your premium plugin and deactivated afterward automatically.
Styling your Cookie Notice is easiest when you follow our weekly CSS lessons, which will give you a quick overview of the possibilities and popular CSS properties you might want to use.
The cookie policies in Complianz are connected to cookiedatabase.org. A community-driven initiative from Complianz and backed by the SIDN Fund to create transparency in the usage of cookies and tracking scripts. The cookies and their descriptions are carefully moderated by the community and are growing exponentially, creating the most reliable source of tracking information online.
You might want to replace our default placeholders. Please read this article to know precisely how to proceed. It’s nothing more than overwriting an image file!
We wrote an article on how to edit your legal documents, but in short, you can edit your documents by unsynching the policies in the settings of your page at the right-hand side of your editor.
You have reached 99%, but can’t reach 100%? Or maybe a notification is too stubborn to move. Please let us know by exporting your settings and logging a support ticket. We will help you out!
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