From 4.9,0 onwards you can integrate Complianz with the consent module of HubSpot. (If you followed the link from the wizard, you can use this integration)
Integration between HubSpot and Complianz
In this guide, we assume you’re using the HubSpot WordPress plugin and that your domain is already connected to your WordPress site. Please note that configuring the HubSpot consent module is done within your HubSpot account.
Note: If you add HubSpot features via Google Tag Manager, follow the same instructions below.
How it works
Complianz integrates with the HubSpot consent module to manage user consent. HubSpot functionalities will be categorized as “Marketing” on your Complianz cookie banner.
These features are technically loaded before consent, but they won’t track visitors unless consent is given.
The HubSpot banner will be hidden, as Complianz will take over the consent handling.
Configuring HubSpot
- Go to Settings in your HubSpot account.
- Under Account Management, click on Privacy & Consent.
- In the Setup section, open the subsection Data Privacy Settings and enable the Data Privacy Settings toggle.
- Now head to the Cookies section and click on Add external domain.
- Add your website’s domain and click Add external domain.
- Once your domain is added, click on Create consent banner.
- In the next screen, select the countries where the banner should be shown. For example, if you operate in the EU, select all EU countries.
HubSpot will then ask you to choose the banner type. In this case, continuing with our EU-based example, select Opt-in.
Customizing the banner is not necessary, as it will be hidden by Complianz. You can now finish the setup by clicking on Finish.
Configuring Complianz
1. Please make sure the HubSpot integration is enabled under Complianz -> Integrations -> Services.
2. During set-up, please enable HubSpot as a third-party service, and answer “Yes” on the question below: “Did you enable the consent module in your HubSpot account?“.
This should be it! The HubSpot module will manage HubSpot cookies if Complianz registers consent.
Important Note!
Some cookies set by HubSpot, such as __cf_bm and _cfuvid , will be placed regardless of user consent. These are considered functional cookies, essential for HubSpot services, and cannot be disabled.
For more information, please refer to HubSpot’s documentation: https://knowledge.hubspot.com/it/privacy-and-consent/what-cookies-does-hubspot-set-in-a-visitor-s-browser.
This will do the trick. If you need any help during this process, please feel free to reach out and log a support ticket.
