We’re currently investigating behaviour that’s present for some users. The onboarding sequence from Complianz creates a redirect loop to Complianz, making in the WordPress admin unusable.
For a quick fix, please use below option to regain control and keep using Complianz as is.
- If you don’t already have a mu-plugins folder in wp-content, open your FTP client and create a new folder named mu-plugins in the wp-content directory. The resulting path should look like: */wp-content/mu-plugins/
- Upload a .php file to wp-content/mu-plugins/ via FTP with the following code:
<?php
if ($timestamp = get_option('cmplz_wsc_onboarding_start')) {
if (is_numeric($timestamp) && $timestamp < time()) {
delete_option('cmplz_wsc_onboarding_start');
}
}
3. Logout from your WordPress website and log in again. This will initialize the script via the admin_init hook, restoring your backend.
4. Remove the mu-plugin or the script after the backend has been restored.
