Records of Consent

Records of Consent & Privacy Statement

Why Premium? If you want to have a peace of mind, and a complete Privacy Suite for your website, Complianz is the choice of 1M+ users.

$399

All required legal documents Privacy Statement, Disclaimer, Impressum, Processing Agreement, Privacy Statement for Children, Data Leak Inventory
Compliant in multiple regions Consent management is specific per region, this includes handling scripts, different cookie banners and legal documents per region.
Records of Consent
Google Consent Mode v2
Data Request Processing
A/B testing & statistics
Hybrid cookie scan A hybrid cookie scan combines WordPress integrated scans with simulating website visits. Increase your sync frequency with cookiedatabase to stay up-to-date automatically.
Advertising frameworks Complianz has CMP ID 332 for the IAB, TCF and is Google CMP certificatied.
Multisite plugin included A separate multisite plugin is bundled with the agency unlimited license. Includes cross-domain cookie consent and automatic configuration of subsites.

$179

All required legal documents Privacy Statement, Disclaimer, Impressum, Processing Agreement, Privacy Statement for Children, Data Leak Inventory
Compliant in multiple regions Consent management is specific per region, this includes handling scripts, different cookie banners and legal documents per region.
Records of Consent
Google Consent Mode v2
Data Request Processing
A/B testing & statistics
Hybrid cookie scan A hybrid cookie scan combines WordPress integrated scans with simulating website visits. Increase your sync frequency with cookiedatabase to stay up-to-date automatically.
Advertising frameworks Complianz has CMP ID 332 for the IAB, TCF and is Google CMP certified.

Popular

$59

All required legal documents Privacy Statement, Disclaimer, Impressum, Processing Agreement, Privacy Statement for Children, Data Leak Inventory
Compliant in multiple regions Consent management is specific per region, this includes handling scripts, different cookie banners and legal documents per region.
Records of Consent
Google Consent Mode v2
Data Request Processing
A/B testing & statistics
Hybrid cookie scan A hybrid cookie scan combines WordPress integrated scans with simulating website visits. Increase your sync frequency with cookiedatabase to stay up-to-date automatically.
Advertising frameworks Complianz has CMP ID 332 for the IAB, TCF and is Google CMP certified.

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30-Day Money Back Guarantee

Feel free to acquire your license for testing purposes. Although we don’t think you’ll ever want one, we’ll gladly provide a refund if requested within 30 days of purchase.

Reviews

One of the best Compliance tools I’ve installed and configured. Easy and very helpful to integrate. Nice modern pop-up on the front end. Thanks a lot and keep up the good work!

The setup wizard is really simple. You just have to go through the steps. I tried a few other plugins, but this was the best.

I’ve been using this plugin on several sites over the past couple of years, and it’s easy to set up and works great.

Great plugin with very helpful and kind support.

F.A.Q.

To learn more about what’s included in our plans and other topics, check out our pricing FAQs.

If you can’t find the answer you’re looking for, then please log a support ticket so our amazing team can help you out!

Is Complianz only available for WordPress sites?

Yes, Complianz is currently only available for WordPress. Our Privacy Suite is specifically designed to work with WordPress websites, offering easy integration and tailored features that fit seamlessly with the WordPress environment.

How many licenses do I need?

In general, you need one license key per WordPress installation. But please note:

If you’re using WordPress Multisite, please consider purchasing our Agency subscription (which includes 25 sites) to get access to our dedicated Multisite plugin.
If you have subdomains or a subdirectory set up within the same WordPress installation, you don’t need separate license keys. However, subdomains that are set up through separate WordPress installations require you to purchase multiple license keys. For more information on staging domains, please click here.

What if I need more licenses later on?

You can easily upgrade your license to a higher tier later on, from Personal to Professional, for instance. We will apply a pro-rated discount to your upgrade purchase. This means that you will only pay the difference between your new license tier and the original purchase, minus time already consumed.

How do I upgrade my Complianz plan?

It’s easy! You can upgrade your Complianz license directly from your account, follow the steps in this guide.
On the Free version? Get extra features with our paying plans. If you want to switch from Free to Premium, check out this guide.

How do billing and renewal work?

Your subscription will be billed yearly. With auto-renewal, you don’t have to worry about anything! Your plan renews automatically every year to keep our solutions active and your website compliant. You can, of course, cancel anytime through your account settings.

What if I don't renew my subscription?

We strongly recommend keeping your subscription on auto-renewal, to keep your site up-to-date with the latest legal, security and technical updates. If you don’t renew your subscription, Complianz products will remain active on your site, but the plugin won’t allow you to make any changes to your existing legal documents and configurations anymore, nor will services relying on third party updates like TCF work. Also, you won’t receive plugin updates and priority support.

Do you offer discounts?

We intend to keep our prices affordable for all users. We don’t offer any discounts at this time.

Do you offer lifetime licenses?

No, yearly renewals allow us to maintain our legal and development teams to keep your site compliant for another year 🙂

Records of Consent is available in premium, from 4.9.2 onwards

In the free plugin and our premium plugin below version 4.9.2 we use Proof of Consent, to fulfill the GDPR guidelines to ‘record’ your consent management efforts toward your website visitors. For more information about Proof of Consent and why it conforms to the legal obligations under the GDPR can be found here. In some instances, literal registration of consent per user is needed to conform to specific wishes of your clients, or organizations like IAB Europe when using their Transparency & Consent Framework. We will explain more below.

Registration of Consent

Enabling records of consent can be done in the wizard. As this will void the data minimization principle and will write to your database, please be aware this is a personal choice if not obligated by a specific (privacy) law, client or organization like the IAB Europe. Registering or recording your visitor’s consent will collect the following information;

Anonymized IP Address – Most IP addresses are dynamic, so a full IP Address will be useless to specifically identify a user. We will anonymize and store the IP address.
A unique userID which is also stored in the local storage of the user’s browser, making identification easier and more reliable than an IP address.
The consent type of the particular region; e.g., “Opt-in”
The consent choices – Either the categories on your cookie policy or exceptions like “No choice” and “No warning”, as explained below.
A timestamp of the latest consent choices by the user. A history of consent is not necessary.
Proof of Consent document to prove the actual process of your consent management and which cookie policy was relevant during this process.

Exceptions in consent choices

There are 2 exceptions if the categories on your banner are not registered.

No choice – this happens when the user has not interacted with the cookie banner, but the banner was shown and the consent management process was started. A simple example would be someone who either did not notice the banner, or did not interact on purpose. This happens when banners are not easily visible or the user got what they needed on the page they landed or purposefully did not interact. A soft cookie wall, available under cookie banner settings should minimize this consent option.
No warning – this consent option is shown when the consent management process was cut off for 2 reasons; either the user is not in a region with a supported privacy law. Or privacy settings, like Do Not Track, and Global Privacy Controls are set in the browser and are respected by Complianz.

Both of these will also suggest the user will default to functional cookies only.

Handling a user request

A user might request proof of consent, or the deletion of consent given.

Proof of Consent

A user might ask to show the records of consent. As you’re only obligated to show the process of consent management, we will call it proof of consent when referring to the legal obligation. How to show proof of consent;

Ask for the UserID, which is stored in the specific browser they have entered your website.
Search for the UserID under the menu item records of consent.
Download the proof of consent, which is a snapshot of your settings and cookie consent management at the time of their last consent choice.
Append this to an email whereby you summarize the other information regarding consent, IP range, consent type, timestamp, and choices.
Make sure you point them to https://complianz.io/consent/, which is the explanation of the process.
If they want to be removed, delete the UserID. Their local storage cookie will be void, and settings reset.
You have now exceedingly met the expectations under the GDPR and other privacy laws.

Locating the UserID (as a website visitor)

This is a quick guide on how to retrieve the UserID as a visitor of the website.

Open your browser, in this example we will use Chrome.
Go to Settings – Privacy and security – See all cookies and site data
The user should look for your URL to show all stored cookies
Look for the cookie called “cmplz_ID” and they should share the content value, or UserID (125 in the below example) and the time stamp when it was created.
With this information from your user, you can refer them to the correct data in records of consent.

If they are unable to find or locate their UserID, send the proof of consent which relates to cookies set by Complianz and their timestamp. If there are no cookies available, send a current proof of consent and explain that without cookies and local storage a specific consent management is unattainable as you adhere to the minimization principle and no personal data is stored, so no identification without the user is possible. This also means the current consent will be set to default, which is “No choice” and no consent is yet recorded.

Managing and Deleting Proof of Consents

Managing proof of consents is crucial to prevent your consent log from using too much memory and disk space.

Why Deleting Proof of Consents is Important

MySQL Database: Consents can take up too much disk space.
Hosting Space (Hard Disk): Consents can take up too much disk space in the hosting space.

How to Free Up Database Space

You can save database space by deleting old proof of consents:

From Complianz Tools:

Go to Tools → Records of Consents.
Select the top-left checkbox to select up to 30 consents at a time.
Click the red “delete” button on the right side to delete the selected consents.

Using phpMyAdmin or AdminerEvo:

Access phpMyAdmin or AdminerEvo, tools provided by hosting services to manage MySQL databases.
Locate the table cmplz_statistics and delete the entries.
Note: This method is for technical users. Deleting the wrong table can cause damage to your website. A backup is highly recommended.

How to Free Up Hosting Space (Hard Disk)

Complianz creates a PDF for each consent and stores them in the folder: /wp-content/uploads/complianz/snapshots.

To free up space:

Use an FTP Client to delete files from this folder.
Note: Deleting files from this folder will not delete the consents from the database.