Customizing Data Request Admin Email Notifications

Complianz Premium inserts a Data Request Form in your Privacy Statement, allowing data subjects to submit a variety of requests concerning their personal data. Please refer to our earlier articles concerning Data Requests, for detailed information about the types of frequently submitted Data Requests and How to respond to Data Requests.

Email notifications about Data Request submissions

Once a visitor submits a Data Request, a notification email about this request is sent to the Administration Email Address entered under Settings > General in WordPress.

By default, the notification email includes:

Subject: “You have received a new data request on {Your Site Name}”
Message:  $subject <br> “Please check the data request on [Your Site URL]”

Looking to change the recipient of Data Request notifications? Check out this article for instructions!

Customizing the Admin Email Subject, Message, and Optional Subject Removal

If you want to personalize the notification email subject and message to better match your organization’s communication style, you can do so with the MU Plugin below. The mu-plugin also includes an optional feature to remove the subject line from the email body.

Installation Steps:

1. Copy the code snippet below;
2. Change the text on line 24 to customize the admin email subject;
3. Change the text on line 29 to customize the admin email message;
4. Keep the ‘%s’ placeholder in both texts, it will be replaced with your site URL;
5. To enable or disable subject removal, set the variable on line 11: ($cmplz_remove_subject_from_body) to true or false (by default is enabled).
6. Save the file as ‘data-request-email-custom.php‘;
7. Upload the file to the ‘/wp-content/mu-plugins/‘ folder on your website to take effect (please see this article for instructions on installing an MU Plugin).