Want to get a head start on our Support team. Learn about our approach to debugging.
You can also try to resolve your issue with our documentation where most pressing issues and fixes are available. Start below or go to "Documentation".
To check and formulate a complete answer we will roughly need 24 hours. In weekends we might need a little bit longer.
If a service or plugin is causing issues you can disable specific integrations under "Integrations". To disable all data blocking, you can enable safe mode under settings.
We don't have a ticket system but use e-mail to correspond with our users. Make sure you whitelist [email protected]. Feel free to use this e-mail directly.
If your Complianz cookie banner isn’t appearing on the front end of your site, there are two very different reasons why, and they look identical
Sometimes, when GEOIP is enabled, you may see a notification about the Maxmind GEO IP Database not being downloaded yet. On the dashboard, you may
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This document will explain our migration towards a new consent structure, and what you can do as a developer to integrate with Complianz 6.0 and/or
Note: Showing different banners for different regions is a Complianz Premium feature. With the free plugin, you pick one legislation as your default and show
