How Complianz geolocation works (and how to enable it)
Note: Showing different banners for different regions is a Complianz Premium feature. With the free plugin, you pick one legislation as your default and show
Want to get a head start on our Support team. Learn about our approach to debugging.
You can also try to resolve your issue with our documentation where most pressing issues and fixes are available. Start below or go to "Documentation".
To check and formulate a complete answer we will roughly need 24 hours. In weekends we might need a little bit longer.
If a service or plugin is causing issues you can disable specific integrations under "Integrations". To disable all data blocking, you can enable safe mode under settings.
We don't have a ticket system but use e-mail to correspond with our users. Make sure you whitelist [email protected]. Feel free to use this e-mail directly.
Note: Showing different banners for different regions is a Complianz Premium feature. With the free plugin, you pick one legislation as your default and show
If the Complianz Website Scan gets stuck at 75% while analyzing your site, you can unblock it with a simple procedure. The issue has already
Sometimes, on certain installations, one of these warnings might appear in the Complianz dashboard: Other signs that point to the same issue: What Causes This
You may want to insert a link or button that opens the Cookie Banner to allow your visitor to change their preferences. The available Complianz
Some things have changed in Complianz 7.0. The simple bottom banner is no longer available as a template,but don’t worry. With the right settings and
Recent developments In March 2025, the German Administrative Court of Hanover (VG Hannover) ruled that loading Google Tag Manager (GTM) requires prior user consent, even if