Want to get a head start on our Support team. Learn about our approach to debugging.
You can also try to resolve your issue with our documentation where most pressing issues and fixes are available. Start below or go to "Documentation".
To check and formulate a complete answer we will roughly need 24 hours. In weekends we might need a little bit longer.
If a service or plugin is causing issues you can disable specific integrations under "Integrations". To disable all data blocking, you can enable safe mode under settings.
We don't have a ticket system but use e-mail to correspond with our users. Make sure you whitelist [email protected]. Feel free to use this e-mail directly.
Recent developments In March 2025, the German Administrative Court of Hanover (VG Hannover) ruled that loading Google Tag Manager (GTM) requires prior user consent, even if
On this page, you will find Tax Residency Certificates issued and formally signed by the relevant tax authority to certify that Complianz is a tax
Some SEO plugins (such as Rank Math and SEOPress) monitor your site for 404 errors and may intercept the dynamic CSS files generated by Complianz,
Update – March 11, 2026, 8:30 AM: This issue has been resolved. A patched version is now available for both Complianz Premium and Complianz Premium
Rejection Recovery is a built-in feature of the Complianz app for Shopify. It helps you show a clear message or placeholder when a visitor refuses consent for
The below solution will keep your documents synchronized to the Wizard and CookieDatabase.org. To manually edit your documents without synchronization, please read this article. A
